INORBIT MALLS: CUSTOMER EXPERIENCE EXECUTIVE (MALAD
MALL)
1 - 5 YearsMumbai, Navi MumbaiINR
2,00,000 - 2,50,000 P.A
JOB
DESCRIPTION
* This position acts as an interface between the mall management
and the internal & external customers.
* Incharge & supervision of Information Desk, Food Court, Car Parking, Security, House Keeping, Maintenance etc.
* Shall devise systems and procedures to ensure customer's delight.
* Introduce measures & facilities in the mall to improve customer experience.
* Dealing with issues and responding to complaints & grievances.
* Incharge & supervision of Information Desk, Food Court, Car Parking, Security, House Keeping, Maintenance etc.
* Shall devise systems and procedures to ensure customer's delight.
* Introduce measures & facilities in the mall to improve customer experience.
* Dealing with issues and responding to complaints & grievances.
Salary: INR 2,00,000 - 2,50,000 P.A
Industry: Retail / Wholesale
Functional Area: Hotels, Restaurants
Role Category: Front Office/Guest Relations Executive/Manager
Role: Front Office/Guest Relations Executive/Manager
Keyskills: Mall Management, Customer Service, Front Office, Hotel Management, Guest Relations, F&B
DESIRED
PROFILE
* Strong customer service orientation.
* Should be a team player with good communication and negotiation skills.
* Experience in 5 Star Hotels would be preferred
* Should be a team player with good communication and negotiation skills.
* Experience in 5 Star Hotels would be preferred
Education:UG -BHM - Hotel Management, Diploma - Hotel Management, Any Graduate - Any Specialization
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required
COMPANY
PROFILE
A wholly owned subsidiary of K Raheja Corp., Inorbit Malls
(India) Pvt. Ltd. has been committed towards creating celebratory environments
in India, since its inception in 2004. Inorbit Mall - A complete shopping
destination offering an international experience, which is truly exhilarating.
The constant endeavor of our team to create a million experiences has helped it
bag 27 awards, including Mall of the year award for consecutive years. Its
superior design, formidable operations and excellent retail mix has made it the
most sought after destination in the country today. Keeping its commitment to
be the finest chain of malls in Asia and set benchmarks in retailing, Inorbit Mall
has expanded to Hyderabad, Bangalore, Pune and other cities across India.
CONTACT
DETAILS
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