Branch
Manager- Retail Branch Banking - Across Bihar
HDFC Bank Limited
Bhagalpur, Gaya,
Muzaffarpur, Munger, Patna
Job Description
Responsible for meeting the
branch targets and adherence to all guidelines and regulatory requirements.
Ensuring that customers get world-class services and their needs are understood and met through financial product offerings of the Bank
Managing and monitoring performance of all the sales resources and attrition control of customers
Recording & resolving complaints as per the specified process within the stipulated TAT
Promoting all direct banking channels and ensuring that the customer is utilizing the same.
Responsible for all related process checks as custodian of vaults and joint custodian of systems administration and setup within the branch
Ensure all laid down system and process are followed as stipulated by Audit and Senior Management by carrying out Monthly / Periodic Verification of Auditable items at branches
Ensure that all staff are adequately trained on the Products of the bank and sales process. Make staff aware of various policies of the bank with regard to customer service and compliance
Ensuring that customers get world-class services and their needs are understood and met through financial product offerings of the Bank
Managing and monitoring performance of all the sales resources and attrition control of customers
Recording & resolving complaints as per the specified process within the stipulated TAT
Promoting all direct banking channels and ensuring that the customer is utilizing the same.
Responsible for all related process checks as custodian of vaults and joint custodian of systems administration and setup within the branch
Ensure all laid down system and process are followed as stipulated by Audit and Senior Management by carrying out Monthly / Periodic Verification of Auditable items at branches
Ensure that all staff are adequately trained on the Products of the bank and sales process. Make staff aware of various policies of the bank with regard to customer service and compliance
Salary:Best in the industry
Industry:Banking / Financial Services / Broking
Functional Area:Financial Services , Banking , Investments , Insurance
Role Category:Retail/Personal Banking
Role:Branch Manager
Desired
Candidate Profile
Education-
UG:Any Graduate - Any Specialization
PG:Any Postgraduate - Any Specialization, Post
Graduation Not Required
Doctorate:Doctorate Not Required
Please
refer to the Job description above
Company
Profile:
HDFC Bank Limited
HDFC Bank Ltd was promoted in the year 1994 by
the premier housing finance company of the country, HDFC Ltd. The Bankcommenced operations as a
Scheduled Commercial Bank in January 1995. Today the Bank has a nationwide network of over 2000
branches and 5624 ATMs spread over 996 towns and cities across India The Banks American Depository Shares (ADS) are
listed on the New York Stock Exchange (NYSE) and the Global Depository Receipts
(GDRs) are listed on Luxembourg Stock Exchange. The Bank has been bestowed with numerous awards
and accolades from top national and international agencies & magazines.
HDFC Bank comprises of a dynamic and
enthusiastic team determined to accomplish the vision of becoming a World-class
Indian bank. Our business
philosophy is based on our four core values - Customer Focus, Operational
Excellence, Product Leadership and People. We believe that the ultimate
identity and success of our bank will reside in the exceptional quality
of our people and their extraordinary efforts. We are committed to hiring,
developing, motivating and retaining the best people in the industry The Bank2019s objective is to build
sound business franchises across distinct businesses so as to be a preferred
provider of banking services for target retail and
wholesale customer segments. We are committed to healthy growth in
profitability while ensuring the highest levels of ethical standards,
professional integrity, corporate governance and regulatory compliance.
Recruiter Name:HR
Email Address: rbbeast.hr1@hdfcbank.com
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