Ites/bpo: Hiring for US Gaming Process - Chat & Email

Contact Details

Recruiter Name:Sonal & Kanika

Contact Company:ienergizer

Telephone:9873656144,9873653158

Email :Not Mentioned

Address :A-37, Noida, Sector 60 ,NOIDA,Uttar Pradesh,India

Website:http://www.ienergizer.com/

Job Description

-To provide timely and effective resolutions to customers queries, through emails and chats as per the gaming process laid by the client.

-To ensure timely achievement of targets assigned for self and the program.

-To achieve the productivity target.

-Ensure in time feedback to the customers with the help of effective assessment.

-Ability to provide effective and achieve 100% customer satisfaction.

Interview Details

Address: iEnergizer,A-37,Sec-60,Noida.

Interview Date: 30th April to 2nd May '14
Interview Time: 1PM - 6PM

Contact Person: Sonal & Kanika

Contact No: 9873656144 & 9873653158

Salary: INR 2,00,000 - 2,75,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(NonTechnical)
Role: Associate/Senior Associate -(NonTechnical)
Keyskills: US, gaming, fresher, non voice, chat, email, night shifts, EA, noida

Desired Profile

-Candidate should be ready to work in 24X7 environment.

-Flexible for a movement between chat and email support.

-Ready to provide customer service to gaming customers.

-Should be good in writte English.

-Should have a good typing speed.

Education:UG -Any Graduate, Graduation Not Required
PG - Any Postgraduate, Post Graduation Not Required
Doctorate - Any Doctorate - Any Specialization, Any Specialization, Doctorate Not Required

Company Profile

iEnergizer is one of the most progressive International Call Centers in Asia pacific region, located in Noida, India. We undertake Business Process Outsourcing (BPO) projects in Voice based & Web based processes as well as provide back office support in Gaming, Finance, Banking etc to leading fortune 500 companies around the world. iEnergizer has state-of-the-art campus at Noida spread over 1.2 million sq. ft. with our in house swimming pool, gymnasium, indoor court for badminton, table tennis and front/back lawn for sports.