Accenture Jobs

Urgent Opening in Accenture for Service Desk Management(voice Process)

1 - 4 YearsGurgaon, KolkataINR 2,00,000 - 3,50,000 P.A

Contact Details

Recruiter Name:HR

Contact Company:Accenture

Telephone:Not Mentioned

Email :santosh.s.kuma@accenture.com

Website:http://www.careers.accenture.com/India

Job Description

 1. Minimum 1-2 years of relevant work experience in IT Service Desk industry. 

2. Good Communications skills verbal and written 

3. Customer Service Skills 

4. Neutral accent 

5. Understanding of operating systems, Windows XP/2007 configuration options and Troubleshooting

Salary: INR 2,00,000 - 3,50,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(Technical)
Role: Associate/Senior Associate -(Technical)
Keyskills: Voice Process, It Service Desk, Customer Service, Operating Systems, International Calling, Technical Support, customer support, technical support executive, technical support engineer, helpdesk, tech support, tse, it helpdesk

Desired Profile

Education:UG -Any Graduate - Any Specialization, B.Tech/B.E. - Any Specialization, Diploma - Any Specialization, B.Sc - Any Specialization, B.Com - Commerce, BCA - Computers, B.B.A - Management, B.A - Any Specialization, BHM - Hotel Management
PG - Any Postgraduate - Any Specialization
Doctorate - Doctorate Not Required

Company Profile

Accenture is a global management consulting, technology services and outsourcing company, with approximately 275,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$28.6 billion for the fiscal year ended Aug. 31, 2013.